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Notification action does not send as "from" address

edited May 3, 2018 7:00AM in Integration 8 comments

Summary

Notification action does not send as "from" address

Content

I need to send billingual (french/english) emails out of OIC to comply with communication laws in Montreal.  I have an html email template that is billingual and originally I attempted to send it using a send activity in Process Cloud. The html renders fine but the french characters (ones with accents) do not show correctly do to it not sending as UTF-8.  I tried to set the header attributes to UTF-8 in JDeveloper and reimporting but that didnt work, so I then decided to use an integration (use the Notification action in ICS).  That does render the french characters correctly

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