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Topic

    Akancha Sinha
    Source Organization defaulting same as Destination...Answered
    Topic posted July 19, 2019 by Akancha SinhaGreen Ribbon: 100+ Points, tagged Create Requisition, Internal Material Transfer, Setup 
    81 Views, 4 Comments
    Title:
    Source Organization defaulting same as Destination Organization
    Content:

    Hi Team,

    I am using the new feature as per below Note -

    Fulfill Expense Requisitions for Agreement Based Catalog Items From Internal Sources Feature Functionality (Doc ID 2516818.1)

    I have done the below setups -

    a) Opt-in 'Fulfill Expense Requisitions for Agreement Based Catalog Items from Internal Sources' must be enabled. 

    b) Requester must have the privilege 'Create Internal Material Requisitions'

    c) The destination type should be 'Expense'

    d) A valid BPA must exist for the item

    e) The master item must be available in the appropriate Deliver-to Organization

    Source Organization - A

    Destination Organization - B

    On-hand available in Source organization A. 

    All IMT setup is in place for the Item ( non-planned ) .

    I have below issue -

    1. When i am trying to add the Item through catalog, I am getting the below error.

    An error occurred while retrieving the transfer price. Contact the Procurement application administrator. (POR-2010597)

    2. When I am going to 'Enter Requisition Line' and entering the Item. The Source Organization is defaulting same as Destination Organization i.e. 'B' and giving the below error.

    An error occurred while retrieving the transfer price. Contact the Procurement application administrator. (POR-2010597)

     I can manually change the Source Organization to A and continue without any issue and transfer Order gets created successfully. 

    Please advise.

     

    Thanks,

    Akancha

     

    Best Comment

    Mara Prieto

    Hi Akancha,

    For internal material transfers to expense destination type, the default organization will always be the destination organization if the item is stockable in the destination organization. SSP is not checking for on-hand availability to decide the source organization.
    So, you have 2 options to try:
    - Define cost for the item in organization B (assuming item is not planned and transfer is within the same BU).
    - Make item not stockable in organization B; this should force the system to select organization A. As you tested, organization A seems to have the right cost for the item.

    Hope this helps
    Thanks
    Mara

    Comment

     

    • Ashok

      The deliver-to organization is derived from the Requisition Preferences from the attribute Deliver-to Location. From the details above, I have to surmise that the Deliver-to Org in your case is pointing to Org B.

      I have to therefore assume given the errors you are observing that you have either not defined a transfer price setup for the item in Org B or the appropriate cost profile has not been generated. Maybe the transfer price in Org only exists for an Asset Cost Profile and not an Expense Cost Profile.

      You need to review your configuration of transfer price for Org B. I am confident you should be able to resolve the issue.

      Also just to test this, change the deliver-to location in your requisition preferences to point to deliver-to Org A and see if the same flows work successfully. I expect that should not cause similar problems. This suggestion is not a solution for your actual issue. It is a checks and balances idea to see whether tranfser price setup has been correctly setup for Org A.

      Make sense?

    • Mara Prieto

      Hi Akancha,

      For internal material transfers to expense destination type, the default organization will always be the destination organization if the item is stockable in the destination organization. SSP is not checking for on-hand availability to decide the source organization.
      So, you have 2 options to try:
      - Define cost for the item in organization B (assuming item is not planned and transfer is within the same BU).
      - Make item not stockable in organization B; this should force the system to select organization A. As you tested, organization A seems to have the right cost for the item.

      Hope this helps
      Thanks
      Mara

    • Ashok

      Hi Akancha

      Did you resolve the issue? What was happening in your instance? Just wanted to make sure to follow up and see if your response can also help close the loop for any other customers following this post.

    • Akancha Sinha

      Hi Ashok,

      Sorry for delayed response. Yes, the issue has been resolved now. I have made the Item attribute  'Stocked'  as No in destination Org. After that I am able to create the Internal Requisition from Catalog with Expense Destination without any issue. The Source Organization 'B' is appearing automatically now in Internal Requisition.

      Also, I have not defined Cost for Item in Destination Organization 'A'. Please note that the transfer is between two BUs belonging to different Legal Entities.

      Thanks,

      Akancha Sinha