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    Sanjeev Trivedi
    Issue in Creating ICS connection for Eloqua
    Topic posted March 9, 2017 by Sanjeev TrivediGreen Ribbon: 100+ Points, last edited March 20, 2017 
    96 Views, 2 Comments
    Title:
    Issue in Creating ICS connection for Eloqua
    Summary:
    Issue in Creating ICS connection for Eloqua
    Content:

    Hi,

    I am trying to create a connection between ICS (demo env) and Eloqua using Eloqua adapter. For this I provided required detail and when clicked on 'Test' button got error 'Unable to test connection [Cause: CASDK-0004].

    I tried to create connection using cloud.admin user of ICS and user - 'eloqua.config' for 'MarketingCloud37'. User eloqua.config was 'API Users' access right.

    Need input to resolve this issue.

    Regards,

    Sanjeev

    Comment

     

    • Phil

      Check that both services are linked to the same domain. Also confirm you have the correct authentication type.

      looking at the admin server log may reveal more info on the error

    • Sanjeev Trivedi

      Hi I managed to get Connection created. Had to use ICS url with port for installing ICS App in Eloqua env.

      Regards,