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Topic

    Mohana Gopal Selvam
    Task note tab-Required
    Topic posted February 16, 2015 by Mohana Gopal SelvamSilver Crown: 22,500+ Points 
    66 Views, 2 Comments
    Title:
    Task note tab-Required
    Content:

    Hi All,

    Can we able to make a the standard "Notes" tab is required whenever the agent has completed the task?Please find the attachment.

    Kindly suggest some idea to achieve this.

    Thanks,

    M.Muthulakshmi

     

    Image:

    Comment

     

    • Bhagwan Singh Mer

      You cannot set a tab as required.Instead you can "inform" CSR to add notes by focusing on the 'Notes' tab (alongwith a message box) through workspace rule 

    • Maheep Kaur

      Hi Mohana,

      There is Standard Field named 'Notes' in the Task Object. You can add that field and make it required.

      Thanks