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    Bernice Lam
    April 2018 Newsletter – HCM World and Modern Customer E...
    Announcement posted May 1, 2018 by Bernice LamBronze Crown: 15,000+ Points, tagged BI, Commerce, CPQ, Engagement Cloud, Enterprise Planning, Financials, Fusion, General, Global HR, GRC, HCM, HCM Midsize - TBE, Infrastructure - IaaS, Learn - TEE, Platform - PaaS, PPM, Procurement, SCM, Talent, Talent Acquisition - TEE, Workforce Management, Workforce Rewards 
    275 Views, 2 Comments
    April 2018 Newsletter – HCM World and Modern Customer Experience Badges Available Now!
    Oracle Cloud Customer Connect
    Monthly Newsletter – April 2018

    Conference Attendee Badges Available Now!


    In appreciation and recognition of our HCM World and Modern Customer Experience participants, we are providing digital badges for all who attended. We are privileged to have had so many thought leaders, success strategists, and innovation mavens attend these two special events! Conference badges make it easy to put your commitment to professional development on digital display. Don't see the badge in your profileLet us know and we'll look into it for you.


    Announcing the Engagement Center and Digital Customer Service Forums

    We are excited to announce the debut of our new Engagement Center forum! We encourage you to post on topics that interest you in areas like agent user experience; service request, service activity and case management! This forum is designed to help you achieve the greatest value from your Engagement Cloud implementation.

    Engagement Cloud

    The Digital Customer Service forum is ready for you to ask questions, leave comments, and interact with other users on a variety of relevant topics incluidng administrator and developer set up; customer account set up and enabling; product and category configuration; and much more. Discover and share best practices, exciting new ideas, and savvy strategies for supporting and empowering your customers through Digital Customer Service.


    Introducing Two New SCM Idea Labs

    SCM Cloud

    Supply Chain Management is continuing our roll out of Idea Labs. This month we’ve added 2 more: Supply Chain Collaboration & Visibility and Supply Chain Planning. We already have one more planned so stay tuned for next month’s update.

    Make sure to view take a few moments to review the Ideas that have already been posted and provide your feedback. We want to hear from you, our customers.


    Top Thinkers of the Community

    Congratulations to our Top Thinkers! These members have submitted the most ideas on the community idea labs in the past 12 months. Interested in building up your reputation on the community? Check out our Reputation Management page for more information.

    Top 10 Badge
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    • Farooq Haider Syed, PMP


      Now you are not sending certificates? Like April and May  no certificate is received from Customer connect on the badges.



    • Bernice Lam

      Hi Farooq,

      Congratulations on getting promoted to a Bronze Trophy member! We do send out certificates and assign badges every month. You are on our list and should be getting yours sometimes this week. If not, please feel free to send an inquiry to