Field Service

Get Involved. Join the Conversation.

Topic

    Todd
    Travel Time and Home Zones
    Topic posted January 17, 2017 by Todd Bronze Medal: 1,250+ Points 
    147 Views, 1 Comment
    Title:
    Travel Time and Home Zones
    Content:

    We are using the Start, End and Home Zone support for our resources in addition to Work Zones.  The questions is that we have set the Home Zone radius to be no more than 60km and the resources will only have 2 activities per day, an AM and a PM and want to make sure that we take into account total travel time.  So not to have a morning activity 55 km to the east and the afternoon activity 57 km to the west and the total travel time be very long.  The activities that are more than 60 km are left in the bucket to be manually routed but how can the system do the same for total travel time to minimize the total travel distance for the day.  I see in the routing profile that default is to minimize travel time even if activities getting too long but is there a way to specify total distance and not minutes?

    Thanks 

    Comment

     

    • Zsolt Tolgyesi

      As far as I know this is not possible, just with minutes.

      In the other way, if the routing don't assign that two activities, because it's violate your rule, then how this resource will get activities and what you can do with the two unassigned ones?

      The routing engine try to assign all possible activities for all (usable) resources with the shortest accumulated travel time, but SLA have highest priority.