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    Yasmin
    "auto" cancel item reservation or release the...
    Topic posted March 2, 2018 by YasminSilver Trophy: 7,500+ Points, tagged How-To, Inventory Cloud, SCM, Setup, Supply Chain Orchestration 
    137 Views, 3 Comments
    Title:
    "auto" cancel item reservation or release the item from inventory
    Summary:
    "auto" cancel item reservation or release the item from inventory
    Content:

    Hi Experts,

    I know when we receive an order we "reserve" material from inventory, 

    but what if the customer doesn't show up to pick the item from the inventory,

    is there any way we can "auto" cancel the order or release the item from inventory so someone else can reserve it?

    i.e. something like if the customer doesn't show up in 3 days to pick up the items then the inventory will release the items reserve (or we cancel the order) 

     

    Best Regards

     

    Yasmin 

    Comment

     

    • Lynn Warneka

      If this is a sales order, there is nothing in Inventory Management Cloud to automatically cancel the sales order or reservation.  If it is a transfer order, there was a feature introduced in R13 17.D to do this.   If it is a sales order, your best bet is to try something in Order Management using their orchestration layer.  

      • Yasmin

         If it is a transfer order, there was a feature introduced in R13 17.D to do this

        what is this feature? and where to find it?

    • Lynn Warneka

      All material for new functionality for the Cloud apps is available on the public web site  cloud.oracle.com.  Choose Resources and then Oracle Cloud Release Readiness.  Pick the product family (SCM) and the product (Inventory Management Cloud).   The feature is called Cancel Transfer Documents Automatically.