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    Anand Kand
    Requisition to PO Automation not working any longerAnswered
    Topic posted November 5, 2019 by Anand KandRed Ribbon: 250+ Points, tagged Public Sector, Requisition Processing 
    134 Views, 20 Comments
    Title:
    Requisition to PO Automation not working any longer
    Summary:
    Requisition was created and approved, but the PO's are no longer getting generated
    Content:

    When we created the requisitions with the 'Negotiated' box checked, backed by Buyer Assignment Rules for the category, the PO was automatically generated till we had the 19C. We are not able to see this happen automatically since the last day or so.

    The requisition is picking up the buyer name correctly, but not progressing to the Purchase Order. Upon navigating to the 'Process Requisitions' task, the Requisition is not available for processing into the PO, nor do we see any incomplete PO's created for the requisition in question.

    I ran the diagnostic for the Touchless PO Creation, and see the following:

    "Prc_bu_id is stamped and item_source is not req_import or req_service. So this reqline should have been eligible for Touchless PO Creation."

    There are no error codes showin in the 'Req to PO Automation Failed" column.

    I then ran the 'Requisition Not Present in Process Requisitions' diagnostic, hoping to create the PO manually, but I do not see any requisition to process there either.

    "reqs_in_pool_flag is N. Req to PO automation did not start for this reqLine"

    We therefore cannot process these approved requisitions to PO's.

    Any thoughts would be greatly appreciated.

    Kindest Regards

     

    Anand Kand
     

    Version:
    19D

    Best Comment

    Sanket Salve

    Dear Anand,

    I would like to mention, I have also observed this scenario.

    Can you follow the navigation and check below:

    Setup and Maintenance-> From Actions-> Go to Offerings-> Procurement-> Opt-in Features-> Purchsing-> Edit ->  
    Consolidate Online Requisitions into Fewer Purchase Orders (Check if this is enabled).....If enable disable it...

    also

    Generate Separate Purchase Orders by Ship-to Location,,,,, disable this...

    Let me know...if it works.

     

    Reg,

    Sanket S

    Comment

     

    • William McLarty

      Did you just upgrade to 19D?  If so, we had a similar issue.  We had to manually run Generate Orders to get it to work.  Did not have to have it scheduled frther  – it seemed to break the log jam…

      • Anand Kand

         

        Thank you for responding, William.

        Its interesting, as we did not have to submit generate orders manually till now.

    • Gopalakrishna Bulasala

      Its working fine for us after 19D also.

      PO has generated automatically from PR and Generate Order Job auto submitted by system (No manual intervention required).

    • Suman Guha

      Anand,

      Please work with support through the SR process if you are still encountering the issue.

      Regards,
      Suman.

      • Anand Kand

        Suman,

        An SR has already been logged for this issue. I wanted to see if others have encountered the same issue, as well.

        Regards

    • Sanket Salve

      Hi Anand,

      Greetings of the day!

      We need to quickly check below points in your set up

      1) Configure Procurement BU - Autogenerate orders from requester-negotiated requisition lines (Check this option is enable)

      2) The smart form has the supplier, supplier site and negotiated tick enable, Also the supplier site is active.

      3) Buyer Assignment is present for the said category.

      If any of the above goes wrong PO will not be process and PR will not be found in the process requisition.

      Reg,

      Sanket S

       

       

      • Anand Kand

        Thank you for responding, Sanket.  We do have the Autogenerate order from requester negotiated requisition lines checked. Please see the screenshot attached. The Smart Forms are not in play here, and the Buyer Assignment Rules are already in place. The interesting part is that this functionality was working flawlessly until the weekend before we went to 19D.

        Kindest Regards

        Anand Kand

         

    • William McLarty

      We had the same issue - manually ran the process "Generate Orders" - it worked (and we did not have to run it again)...

      • Anand Kand

        William,

        We have run it quite a few times after my reporting this issue. We still continue to deal with this, manually having to run the Generate Orders process. We could potentially run it on a schedule, but that is not the way the functionality is designed to work. The SR with Oracle Support has not progressed, yet. The analyst also alluded to what you indicated, but the struggle remains.

        Kind Regards

    • William McLarty

      We have the problem now with Punchout - SR 3-21592188051 : Punchout no longer auto creating PO on Approval - since 19D

      AND after we create the PO. it is not sent to OBN or the supplier...

      • Suman Guha

        Thanks. Following up.

        • Anand Kand
          Suman,
          
          My SR is SR 3-21481647801. This pertains to the Requisitions not getting turned into PO's automatically.
          
           William posted the SR number for a different issue related to Punchouts. We have this issue too, but ours is more generic in the fact that none of the requisitions that have 'Negotiated' checkbox enabled are not getting turned to PO.
          
          • Sanket Salve

            Dear Anand,

            I would like to mention, I have also observed this scenario.

            Can you follow the navigation and check below:

            Setup and Maintenance-> From Actions-> Go to Offerings-> Procurement-> Opt-in Features-> Purchsing-> Edit ->  
            Consolidate Online Requisitions into Fewer Purchase Orders (Check if this is enabled).....If enable disable it...

            also

            Generate Separate Purchase Orders by Ship-to Location,,,,, disable this...

            Let me know...if it works.

             

            Reg,

            Sanket S

            • Suman Guha

              Anand,

              Looks like your SR is still open.

              Is your problem only with Non Catalog Reqs or all reqs created online in SSP?

              Regards,

              Suman.

              • Anand Kand

                Suman,

                We are finding the issue with all requisitions created within SSP, except when a requisition is line based and backed by a Blanket Agreement with automatic generation controls turned on.

                Kind regards

                Anand

            • Anand Kand

              Dear Sanket,

              I cannot thank you enough! The resolution you provided just worked. I was able to have the PO generated automatically after disabling the two opt-in features you indicated.

              Your inputs are greatly appreciated.

              Kind Regards

              Anand Kand

            • Anand Kand

              Dear Sanket,

              I cannot thank you enough! The resolution you provided just worked. I was able to have the PO generated automatically after disabling the two opt-in features you indicated.

              Your inputs are greatly appreciated.

              Kind Regards

              Anand Kand

        • Suman Guha

          Looks like from the SR you were able to resolve your issue.

          • Anand Kand

            Suman,

            Our issue is not resolved. The SR is pending response from the analyst for 6 days without any response.