Field Service

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Topic

    Madhumitha Thinakaran
    Change the standard status
    Topic posted November 29, 2018 by Madhumitha ThinakaranBlue Ribbon: 750+ Points, tagged Configuration 
    46 Views, 2 Comments
    Title:
    Change the standard status
    Content:

    Hi Gurus,

    In one of a requirement is it possible to map a custom field with the standard status field?

    Eg: A custom field value is changed to Released the status should be changed from pending to cancelled

    Thanks,

    Madhu

    Comment

     

    • shankar

      Hi Madhu, 

      You need to use subscriptions. Create an subscription on activity update and check for that field. Once the record is picked by subscription , your middleware can do the custom operations needed as per your business needs.

    • Madhumitha Thinakaran

      Would that be possible to change from a final status like cancelled/ Not DOne to Pending?