Payables & Cash Management

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Topic

    Melissa Stewart
    Java.lang.NullPointerException Error
    Topic posted August 21, 2019 by Melissa StewartGreen Ribbon: 100+ Points, tagged Payables 
    20 Views, 2 Comments
    Title:
    Java.lang.NullPointerException Error
    Summary:
    system throws Java.lang.NullPointerException Error when trying to save invoice
    Content:

    I have a user who has entered the header of an invoice, saves, then proceeds to enter five lines containing project funding. Once completed, when the user tries to save, go into Manage Installments or Initiate the invoice, the system throws Java.lang.NullPointerException Error. The user is unable to take any action and is forced to cancel invoice. I have checked her security roles, all the projects are active, and the supplier is set up correctly. 

    If anyone has any insight it would be much appreciated. This is an error we've seen for over a year, it doesn't happen often, but I'd like to get a resolution on it.

    Thank you in advance.

    Melissa

    Version:
    19C

    Comment

     

    • Anne Nunn

      Following...we've seen the same error and unable to determine why.

       

    • Phil Nibert

      Have you tried with different browsers?  We have Chrome, IE and Firefox and certain browsers seem to be more stable than others.  May want to check with your IT support person if you haven't already.

       

      Thanks, Phil