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    Mannu Singh
    Is there a way to Add the Logged in User As a secondary...
    Topic posted January 10, 2019 by Mannu Singh, last edited January 10, 2019, tagged Service Console 
    16 Views, 3 Comments
    Title:
    Is there a way to Add the Logged in User As a secondary contact in the Incident Contacts Tab
    Summary:
    We need to have a functionality where in a Logged in user who is viewing a ticket having a different primary contact and assignee.
    Content:

    We need to have a functionality where in a Logged in user who is viewing a ticket having a different primary contact and assignee, should be able to add himself as a secondary contact just by clicking a button.

    Do we have a inbuilt functionality or any script?

    Comment