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    Shaheela D
    Make Service request page to be readonly
    Topic posted July 31, 2019 by Shaheela DBronze Medal: 1,250+ Points, tagged Service Request Management 
    23 Views
    Title:
    Make Service request page to be readonly
    Summary:
    How to make Service request page to be readonly
    Content:

    Hi Team, 

    I want to make all fields inside the service request object in detail page as read only, once the status field changed to 'Resolved'.

    We can do by two way, 

    1. Make a new layout and chnage the updatable as "No" for each field

    2.Put trigger on individual field to make it non-editable

    Both will make the code complex and which is not recommended.

    Please share me any standard method if anyone aware of.

     

    Thanks,

    Shaheela

     

    Version:
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