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    Diane Blackman
    How to supress node and attribute labels from showing in CP...
    Topic posted October 2, 2017 by Diane BlackmanBlue Ribbon: 750+ Points 
    79 Views, 3 Comments
    Title:
    How to supress node and attribute labels from showing in CP from Knowledge Advanced
    Content:

    In most of our content types (formerly channels) we have a node named "Attachments" defined to "Allow multiple copies of this node" then an attribute named "Attachment" for actually attaching the file.  Each file that the author wants to attach requires a copy of the node.  The result is a lot of extraneous text.  Each attachment is first headed by the node label, then the attribute label, then finally the text for the attachment link.

    Attachments
        Attachment
        OID_Team_Example_Spreadsheet.xlsx
    Attachments
        Attachment
        HOWTO1864 Create Update and Approve iKnow Knowledge Article.pdf
    Attachments
        Attachment
        MIM_L1_Template.doc
    

    Can we suppress display of those labels when the article is retrieved in the customer portal so it is simply a list of attachments.  Even better would be a single "Attachments" label followed by the list.
    This methodology is legacy.  I haven't looked into whether there is an alternative methodology [separate post for that!]. 

    Image:

    Comment

     

    • Peeyush Sharma

      Hi Diane,

      You can just remove the node and add directly attribute and see.Usually we do like this.Because file is the only attribute through which you can upload the attachment so anyhow you need to have at least one file attribute.

      Regards,

      Peeyush

    • Diane Blackman
      You can just remove the node and add directly attribute and see.Usually we do like this.Because file is the only attribute through which you can upload the attachment so anyhow you need to have at least one file attribute.

      I could only add one file to the article when there was no node.  If I am supposed to be able to add more than one file to a file attribute then I can open a ticket on it.

    • Colby Ross

      I know this is a late response, but I wanted to let future user's who ask this question to know that this can be done by creating and modifying the CP widgets. In our case, we had a repeating node for file attachments and as mentioned, the Attachments and File attributes were repeating on the CP page. By working with the widgets, we were able to get them to show in just a single list (refer to attached image).