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Topic

    keerthi P
    Navigating to a new screen on custom actionAnswered
    Topic posted September 18, 2017 by keerthi PSilver Medal: 2,000+ Points 
    131 Views, 4 Comments
    Title:
    Navigating to a new screen on custom action
    Content:

    Hi,

    I created a custom action link called 'Add Internal Activity'. I can see this new action link from dispatch screen as well. But when i click on this Add Internal Activity, it is taking me to Add Activity Screen.  

    I want to display another screen on click of Add Internal Activity. How can i do it? Where should i configure the new screen and link it to Add Internal Activity Action?

    Please Suggest.

    Version:
    OFSC 17.2
    Image:

    Best Comment

    Lakshmi Suvarchala Sarva

    Hi keerthi,

    I guess Internal Activity is Activity group that you have created, usually we configure "Add Activity/Activity Details" in User Type Screen configuration, there we can show desired fields,tabs based on visibility conditions given for Activity Types and so that you will be navigated to same screen but can view required information based on results.

    I guess we do not have screen link for "Add Internal Activity" in user type screen configurations.

    Once try based on conditions limited to certain Activity types.

     

    Comment

     

    • Shaun Nicely - Helix Business Solutions

      Hi Keerthi,

      What screen are you trying to launch? What is the purpose of the screen?

      Thanks,

       

    • Lakshmi Suvarchala Sarva

      Hi keerthi,

      I guess Internal Activity is Activity group that you have created, usually we configure "Add Activity/Activity Details" in User Type Screen configuration, there we can show desired fields,tabs based on visibility conditions given for Activity Types and so that you will be navigated to same screen but can view required information based on results.

      I guess we do not have screen link for "Add Internal Activity" in user type screen configurations.

      Once try based on conditions limited to certain Activity types.

       

    • Shaun Nicely - Helix Business Solutions

      Hi Keerthi,

      You will need to use existing 'Add activity' screen to create internal activity in OFS. All activities are added from this screen and you can control which fields are visible when adding each activity type based on visibilities. 

      Thanks,

       

    • Zsolt Tolgyesi

      Hi guys,

      Is there a good reason to answer to someone who never said a thanks?

      Regards,
      Zsolt