Order Management

Get Involved. Join the Conversation.


    Julio Miguel Cruz
    When creating a sales order, how to default the...
    Topic posted September 11, 2019 by Julio Miguel Cruz, last edited September 11, 2019, tagged Global Order Promising, Order Management, SCM, White Paper 
    81 Views, 3 Comments
    When creating a sales order, how to default the "billing address" based on a selected "ship to address"
    When doing a customer site setup, we associate "ship to site" to a "bill to site". In SO creation, logically once we selected the shipping address, billing address should auto populate.

    Has anyone done this? How?

    Oracle Fusion Order Management 18C



    • Shyam Singh Patel

      Hi Julio,

      You need to check the following first 3 Note ID for your issue.

      Bill to - and - Ship to - Details not Defaulting on Sales Order Header (Doc ID 2157395.1)
      Bill To Account Not Defaulting For Some Customers On Sales Orders (Doc ID 2425272.1)
      Order Creation UI - LOV Does Not Show Bill to Customer (Doc ID 2168174.1)

      No Value is coming in BILL-TO on Order creation screen. (Doc ID 2272832.1)
      Address Site Creation Of Sold To Purpose, Also Getting Populated As Bill To (Doc ID 2383357.1)
      User is able to select all Bill To/Ship To customers from LOV which are unrelated from Order Header Customer. (Doc ID 2272798.1)
      How to hide Bill To / Sold To sites which are showing in Ship-to Address LOV (Doc ID 2530723.1)
      Contact Point Is Not Defaulting Based On Ship To Site Contact In Sales Order Screen (Doc ID 2410866.1)


    • Julio Miguel Cruz


      I have found that this function is still under enhancement. They are suggesting to us to write a defaulting rule or groovy scripts for this. Has anyone of you done the same? Please share if any

      • Shyam Singh Patel

        Hi Julio,

        This is not an issue. you need to check your setup. when we select the customer it auto-populate the ship and bill address based on primary flag selection at the customer site.