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Topic

    Andrew Wooster
    Engagement Engine Display Syndicated Conditional ChatAnswered
    Topic posted November 15, 2018 by Andrew WoosterGold Medal: 3,500+ Points, tagged Chat 
    81 Views, 1 Comment
    Title:
    Engagement Engine Display Syndicated Conditional Chat
    Summary:
    Adjust Chat Login Page Height & Width
    Content:

    I know we can specify the height and width of the Syndicated Conditional Chat in the Engagement Engine rules, but is there a way to automatically set the height and width to the size of the customer's screen?  We basically want the new window to open and fill the customer's screen.  I have removed these 2 attributes but it is still opening in a smaller window.

    Thanks,

    Andrew

    Version:
    17D

    Best Comment

    Jessica Bradley

    Hi Andrew,

    Assuming the chat login page is opening in a new window, I believe you can leave the fields blank & run a script that controls the display. Although, I've not tested this approach before, so I can't say this will work exactly as you need. 

    --Jessica

    Comment

     

    • Jessica Bradley

      Hi Andrew,

      Assuming the chat login page is opening in a new window, I believe you can leave the fields blank & run a script that controls the display. Although, I've not tested this approach before, so I can't say this will work exactly as you need. 

      --Jessica