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    Ben Verheij
    How to send dunning letters only during working days with...
    Topic posted October 10, 2019 by Ben VerheijRed Ribbon: 250+ Points, tagged Collections, Receivables 
    16 Views, 1 Comment
    Title:
    How to send dunning letters only during working days with collection strategies?
    Summary:
    We have a requirement to send dunning letters solely on working days. Is this also possible when using collection strategies?
    Content:

    We have a requirement to send dunning letters solely on working days. I know this can be achieved by using dunning plans as a collection method, as you can schedule process in this case. However, is this also possible when using collection strategies? When setting up a collection strategy task the only UOM available is Day/Hour/Minute/Week/Month/Year.

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    Comment

     

    • Brian Wolfe

      Ben,

      Have you considered only running the Strategy Management program on business days?  Else, tI am not aware of the ability to do this.  A solution would likely require the ability to create and adhere to a calendar if you consider varied holiday schedules by country etc.

      Brian