Digital Assistant and Mobile

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Topic

    Satshah
    Skype for Business Integration with Oracle Mobile Cloud
    Topic posted February 20, 2019 by Satshah Red Ribbon: 250+ Points, tagged Alexa, API, Bots, Messaging, Mobile, Slack, Virtual Assistant 
    134 Views, 9 Comments
    Title:
    Skype for Business Integration with Oracle Mobile Cloud
    Summary:
    We are trying to perform Skype for Business Integration with Oracle Mobile Cloud
    Content:

    We are trying to perform Skype for Business Integration with Oracle Mobile Cloud,

    But we see that there is no any channel for skype and we need know how we could achieve it?

    Is there any provision for it or will it require any additions cost for its licsence.

     

    Comment

     

    • Grant Ronald

      My advice - wait a week or so ;O)

      This is a planned new feature in 19.1.3

       

    • Sharath Chandra Gavini

      I found this documentation related to Oracle Digital Assistant and I guess that is an upcoming feature.

      https://docs.oracle.com/en/cloud/paas/digital-assistant/use-chatbot/channels-topic.html#GUID-D3597BF1-AE37-47B0-A489-8EEB8856F9BE

      Thanks.

    • Grant Ronald

      correct

      • Satshah

        Hi Grant,

        Thanks for your prompt response. We are already working on Oracle Digital Assistant instance. However the new feature of Skype for Business will be rolled out automatically or do we have to apply some patch?

         

        Regards,

        Satya Shah

    • Martin Jarvis

      Dear Satshah,

      Firstly, if you are still using Oracle Mobile Cloud for chatbots, please be advised that the chatbot functionality has now been moved into a new standalone service called Oracle Digital Assistant. No further enhancements are being made to the chatbot functionality in Oracle Mobile Cloud.

      The next release of Oracle Digital Assistant that is being released this week includes out of the box support for Skype for Business. Documentation is available here:
      https://docs.oracle.com/en/cloud/paas/digital-assistant/use-chatbot/channels-topic.html#GUID-D3597BF1-AE37-47B0-A489-8EEB8856F9BE

      Regards
      Martin

      • Satshah

        Hi Martin Jarvis,

        Approximately, Till what time is this release to be rolled out on new as well as provisioned instances?

        • Martin Jarvis

          Satshah,

          new instances are being provisioned on 19.1.3 now. If you have an existing instance on an earlier version and need 19.1.3 please let us know by raising an SR.

          Martin

    • Grant Ronald

      what typically happens is that when 19.1.3 goes live it will be initially available for NEW instances.  It will then be rolled out to exisiting instances (ie. will be upgraded automatically)