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    Dilip Jayachandra
    Unable to do Sequence routing in the new release
    Topic posted December 14, 2017 by Dilip JayachandraBronze Medal: 1,250+ Points 
    53 Views, 1 Comment
    Title:
    Unable to do Sequence routing in the new release
    Content:

    Hi All,

    While doing the Sequential routing, I created the routing plan say X.I assigned this routing plan to the bucket. Next created another routing plan y. This was also assigned to the bucket.When trying to put the routing plan Y in the sequential routing plan, I was not able to select the predecessor as X.

    The same I have tried in one of the demo instances where I found there was a routing option available in the configuration. In this release it's not available and how to proceed with the sequential routing for the above scenario.

    Kindly help me on this.

    Thanks,

    Usha

    Comment

     

    • Zsolt Tolgyesi

      Hi Dilip & Usha,

      While we aren't using this function I just guide you to
      https://docs.oracle.com/cloud/latest/fieldservicecs_gs/FARCU/Routing-4.htm#FARCUSequentialRoutingRun-DA4644AF
      or to the Support portal.

      Regards,
      Zsolt