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Topic

    Nick Hirsch
    Deferred Expenses Error Message
    Topic posted October 1, 2019 by Nick HirschRed Ribbon: 250+ Points, tagged Financials, General Ledger, Payables 
    16 Views, 1 Comment
    Title:
    Deferred Expenses Error Message
    Summary:
    Getting an error message when trying to use multiperiod accounting
    Content:

    Hello,

    We wanted to use deferred expenses but every time we complete the multi-period accounting section and validate the invoice we get an error message which says "Accounting failed to complete" and then when you click for further details it says "The Create Accounting process cannot create this journal line because the debit or credit that offsets cannot be found".

    We have selected our Prepayment account GL as the accrual account.

    Any advice would be very much appreciated.

    Thanks

    Nick

    Version:
    Fusion 19B

    Comment

     

    • Julien Dubouis

      Hi Nick,
      Just a few questions to start the investigation:
      - When you run the process "create accounting" from scheduled processes, can you see if the error is in the primary ledger and which distributions are generated ? 
      - Are you sure this combination you are using is active at the accounting date  when you go in the task "Manage Account Combinations"
      - Do you have any secondary ledger with a subledger conversion level ? I want to exclude all mapping/CVR issues from the possibilities.
      Thanks