Field Service

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    Erica (Leep) Anderson
    Welcome to the Community, Field Service (TOA)...
    Topic posted April 30, 2015 by Erica (Leep) AndersonBlack Diamond: 60,000+ Points 
    551 Views, 1 Comment
    Welcome to the Community, Field Service (TOA) customers!


    With the Oracle acquisition of TOA Technologies in July 2014, there has been a lot of work to integrate the TOA/Field Service team, services, and technology into Oracle Service Cloud. This week we integrated Field Service into the Oracle Service Cloud Community, specifically:

    • "Field Service" discussion board in the Customer Forum, so customers can collaborate with each other and the Field Service team on their how-to questions, best practices, tips, tricks, etc.
    • "Field Service" is available on "Oracle Service Cloud Products I Use" on Member Profiles, so members can indicate if they use Field Service
    • "Field Service" tag to the Idea Lab, so customers can share and collaborate on their ideas for the Field Service product

    So I wanted to take this chance to extend a warm welcome to the Field Service (TOA) customers! Here's some detail to help you get started within the Community. There are several projects underway to improve different aspects of this site, but in the meantime, let us know if you have any feedback on this site/community.  

    Erica, Community Manager



    • Sarah Sheehan

      Erica, thanks for the warm welcome and of course for the guidance. We look forward to making the forum board a useful destination!