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Topic

    Maruvada Manoj
    Infra DetailsAnswered
    Topic posted August 22, 2019 by Maruvada ManojSilver Medal: 2,000+ Points 
    17 Views, 2 Comments
    Title:
    Infra Details
    Summary:
    Infra Details
    Content:

    Hello,

    Just wanted to know that oralce manages infra  of our service cloud since its Cloud Application, so for Server details etc we need to contact Oracle correct?

    Regards

    Best Comment

    Sebastiaan Draaisma

    Yes. OSVC is a cloud solution and therefore the infrastructure is hosted and managed by Oracle.
    There are a few tools that allow you to see more details but I guess it all depends on the question.

    https://cx.rightnow.com/app/my_site_tools

    There is also documentation available that shows how the solution is managed, attached is one of these documents.

    Comment