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    Mohana Gopal Selvam
    Multi-edit Option / Mass UpdateAnswered
    Topic posted October 31, 2019 by Mohana Gopal SelvamSilver Crown: 22,500+ Points, tagged Configuration 
    26 Views, 2 Comments
    Title:
    Multi-edit Option / Mass Update
    Content:

    Hi,

    Is OEC supports to update Account / Contact's multiple records same as Service Request? We can use Actions -> Update option to edit multiple records in SR object.

    Thanks,

    Mohan

    Best Comment

    Jayaraghavendra Rao

    Hi Mohan,

    Please refer Section 14 which gives more details about mass update for Oracle Engagement Cloud objects like Accounts, Opportunities, etc.

    https://docs.oracle.com/en/cloud/saas/engagement/19b/fasmc/mass-update-and-inline-editing.html#FASMC3355600

    Thanks and regards,

    Jay

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