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Idea

    patrickkelley
    Integrate ER's with Idea Labs
    Idea posted May 23, 2018 by patrickkelley Silver Medal: 2,000+ Points, last edited May 20, 2019 by Hemal KapasiBronze Trophy: 5,000+ Points, tagged Idea Labs 
    53 Views, 1 Comment
    Title:
    Integrate ER's with Idea Labs
    Description:

    Integrate the existing enhancement requests (ER's) with the new Idea Lab.

    Use Case and Business Need:

    Here's an idea: Integrate the existing enhancement requests (ER's) with the new Idea Lab. Why should Admin have to enter it in both places? The knowledge base holds the ERs and contains a status that is helpful for Oracle's customers. The Idea Lab does not contain a status. How will Oracle's customers know if an Idea Lab post is approved/rejected/scheduled? I think Oracle needs to align the ERs and Idea Labs so that their customer's know the absolute best practice & the status in either system. 

    Comment

     

    • Judy Brocato

      I agree! I believe you are speaking of the ERs in My Oracle Support.  I submitted a similar idea / solution idea not long ago.  I think they could add some type of checkbox on the ER that will duplicate the ER or migrate the ER over to the respective Idea Lab so customer doesn't have to add it in two different places.