Planning

Get Involved. Join the Conversation.

Topic

    Joe Steinbrenner
    "An Unexpected error occurred..." when loading...
    Topic posted January 8, 2019 by Joe SteinbrennerBronze Medal: 1,250+ Points, tagged Financial Planning 
    96 Views, 2 Comments
    Title:
    "An Unexpected error occurred..." when loading actual data through Data Managment
    Summary:
    "An Unexpected error occurred..." when loading actual data through Data Managment
    Content:

    I was trying to load the actuals today and I got an error message.

    The error says is “an unexpected error occurred while executing the data rule..”

    However, when I look at the process details, I don’t see an ODI session number and the Status shows the clock symbol. Also, the “error Log” doesn't have any data in it…

    Does anybody know what could cause an error like that?

    Thanks

     

    Joe

     

    Image:

    Comment

     

    • Steven Pelletier
      • Joe, looks like an issue with the managers or processes - they are not currently running-
      • ask the DBA team to check and restart if the are not active.
    • Joe Steinbrenner

      Thanks Steven,

      I worked with Oracle support and they suggested to reset the service via EPM automate. That did the trick. It's all good now.

      Joe