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    Jesus Escobar
    Get Error in Email notification for approval
    Topic posted October 30, 2019 by Jesus EscobarBronze Medal: 1,250+ Points, last edited October 30, 2019, tagged Agreements, Approvals, Approvals/Notification, Notifications 
    33 Views, 1 Comment
    Title:
    Get Error in Email notification for approval
    Summary:
    Get Error in Email notification for approval
    Content:
    When you make a BPA or PO and send an approval the approver to the mailbox present a visualization error and not see the email body properly see attached

     

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    Comment

     

    • Ashok

      Hi Jesus

      It would be best for you to triage this through an SR with Support. The system should not be throwing a java null pointer exception but more details are needed to triage the issue. Is this happening for just one user through email or all your users? Is this happening only recently where this used to work before? What release are you on? Answers to a lot of these questions can help dig through the issue further to resolve it. It would be best to log an SR.