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    Diego Gonzalez Gavilan
    OM configuration where our client first Invoice and then...
    Topic posted May 24, 2019 by Diego Gonzalez GavilanRed Ribbon: 250+ Points, last edited May 24, 2019, tagged Global Order Promising, Order Management, Order Management Analytics, Public Sector, SCM, Supply Chain Financial Orchestration, Supply Chain Orchestration, Tip, White Paper 
    60 Views, 7 Comments
    Title:
    OM configuration where our client first Invoice and then Ship.
    Summary:
    OM configuration where our client first Invoice and then Ship.
    Content:

    Hi Colleagues!

    We are implementing in a client that now has EBS and is moving to ERP Cloud.

    This client has some exportations (order types)  where he need to first INVOICE and then produce and ship. Example:  He receive a request to produce a " specific unique item" , so he will not produce this request till be fully paid in advance for that specific work. Once he s been paid, he start to produce it and deliver to customer.

    If normal process is: Order creation, picking, ship confirm and invoice....well, I need to switch in order to have : Order creation, invoice (to be paid and collect), start to produce it, picking and shipping to customer. Seems to be via Custom Orchestation process, not sure, do someone has the need to do it in some Cloud Implementation? Any documentation that helps.  Appreciate  a lot!  M Thanks!

    Comment

     

    • Sanjeev Sondur

      Diego.

      This can be done out of the box. This is the flexibiity and power of having a user defined orchestration process. You can define a new process: InvoiceFirstShipNext, and have steps like: Invoice, Schedule, Reserve, Ship. (example only). As a user, you have to take care that the attributes are available and used correctly. E.g. in this case, pricing has the invoice-amount calc. Invoice step has taken care of any FIN side transactions. After you get a invoice paid (or bill complete), your process can go to the next step and do reserve...ship...etc.

      You have to take similar care for any returns, split, partial ship, cancel (as a process step) etc. You will find documentation on the docs site, and log support SR for any next steps/help

      • Diego Gonzalez Gavilan

        Hello Sanjeev,

        Many thanks for your detail reply and time! Really kind! I open a SR for this, by any chance you know someone worldwide that has this requirement due as you said and get a solution or ER, due modify the sequence of orchestration process for this prebilling has a lot of impact and complexity. Really appreciated!. Diego

    • Shyam Singh Patel

      Hi Diego,

      This is most like Pre-bill functionality which is not available in the cloud as of now.
      You need to do customization either in PAAS or Pluggable Database and extract entire SO Information there and based on the format you need to send this to customer. in that case, you need to put DOO on Pause status.

      Regards
      Shyam

      • Diego Gonzalez Gavilan

        Hi Shyam

        Many thanks for your detail reply! Really kind! I will go via custom orchestation process and also consider Pause as u mention , I open a SR for this, by any chance you know someone worldwide that has this requirement due as you said and get a solution or ER, due modify the sequence of orchestration process for this prebilling has a lot of impact and complexity. Really appreciated!. Diego

    • Venkatesh Malapati

      Even though Orchestration process provides the flexibility to customize the steps/tasks in any sequence, the current functionality don't allow any changes to be made to an order once the line is invoiced. So for that reason, it is not recommended to have the invoicing step prior to shipping.

      • Diego Gonzalez Gavilan

        Hi Venkatesh,

        Many thanks for your reply! Really kind! Is clear, in fact Invoicing step/task is really sensitive to alterate sequence. I open a SR for this, by any chance do you know someone worldwide that has this requirement and get a solution or ER?. I am afraid we have this business case as a must, happen to a lot of clients, so we need to work in a solution.  Really appreciated!. Diego