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Topic

    Xena Arcabos
    Error when calling Instant app
    Topic posted June 19, 2019 by Xena ArcabosGreen Ribbon: 100+ Points, tagged Bots, Conversational AI, OMCE 
    20 Views, 1 Comment
    Title:
    Error when calling Instant app
    Summary:
    Getting an error httpError:500 when calling Instant app
    Content:

    Hey Guys!

    We are getting an error 500 when calling the instant app. We checked the Variables and they're getting the values needed, We even checked the hardcoded ones but still we're getting this error, We also checked the other instant app and they are all getting this kind of error. Is there something going on with the Instant app feature of ODA?

     

    Sample Code:

      CallInstantAppPersonInfo:
        component: "System.Interactive"
        properties:
          sourceVariableList: "strDisplayName, str_sourceSystem, str_userinfoSAAS, str_PersonId"
          variable: "strAbsOutObj"
          id: "personInfo_myconciergenevada"
          prompt: "Click link to change your Personal Information"
          linkLabel: "Let's go!"
          cancelLabel: "Ooh. Forget it."
          translate: 
        transitions:
          next: "UpdateConfirmation"
          actions:
            cancel: "askAnything"

    Error:

    "errorState": "CallInstantAppPersonInfo",
          "errorMessage": "httpError:500",
          "currentDialogState": "defaultErrorHandler"

     

    thanks,

    Xena

     

    Version:
    19.1.3-1903140545

    Comment

     

    • Grant Ronald

      Can you drop me an email to grant dot ronald at oracle dot com.  Please let me know the instance and the customer.

      Instant apps is being deprecated so this might be the issue you are seeing.  I assume this is ALL instant apps.