Search and Workspace User Experience

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Topic

    Matias Buonavolonta
    Service - Account, Contact and Service Request with...
    Topic posted October 24, 2019 by Matias BuonavolontaBronze Medal: 1,250+ Points, tagged Administration and Configuration, Lists, Search, UX 
    19 Views
    Title:
    Service - Account, Contact and Service Request with different workspace functionalities
    Summary:
    How can I make Account and Contact open in Workspace mode but from other search pages?
    Content:

    Hi All,

    Service Request outside "Workspace" open in Workspace mode but ccount or Contact ONLY open in Workspace mode from the "Workspace" option.

    I need them Account and Contact open in mode Workspace from standard search.

    Only for clarify, I have the roles for Service Request mode Workspace and i configured suscription ID in my environment for Account and Contacts.

    Thanks in advance!

    Regards.