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Topic

    Umer
    'administrator' user for devAnswered
    Topic posted January 6, 2018 by Umer Silver Trophy: 7,500+ Points 
    78 Views, 2 Comments
    Title:
    'administrator' user for dev
    Content:

    Is there anyway we can assign Navigation Set to Oracle provided 'administrator' user? Is it recommended to use it for the development purpose or REST / SOAP based integration for the authorization?

    Best Comment

    Suresh Thirukoti

    The administrator account is a special account that has a login name of "administrator" and a specific password. The administrator account is not defined in the staff table and has no navigation set or profile configured for it.

    It is not used for REST/SOAP or any development activity. Its sole purpose is to have a starting point for configuring the system.

    On new sites, you can use the administrator account to log in so that you can create a profile and staff accounts. When you first log in as the administrator, you will generally need to create a profile that has full administration rights and then create a staff account that uses that full administration profile. You can then log out as the administrator and log in as the newly created staff member, which will allow you access to all areas of the application.

    Limited functionality: This account can only access the Administration Console and cannot access the Oracle Service Cloud Console. When logged in as the administrator, you cannot add new records such as incidents, answers, or contacts. Staff must log in using actual staff accounts to add these types of records.

    https://cx.rightnow.com/app/answers/detail/a_id/2059

    ~Suresh

    Comment

     

    • Suresh Thirukoti

      The administrator account is a special account that has a login name of "administrator" and a specific password. The administrator account is not defined in the staff table and has no navigation set or profile configured for it.

      It is not used for REST/SOAP or any development activity. Its sole purpose is to have a starting point for configuring the system.

      On new sites, you can use the administrator account to log in so that you can create a profile and staff accounts. When you first log in as the administrator, you will generally need to create a profile that has full administration rights and then create a staff account that uses that full administration profile. You can then log out as the administrator and log in as the newly created staff member, which will allow you access to all areas of the application.

      Limited functionality: This account can only access the Administration Console and cannot access the Oracle Service Cloud Console. When logged in as the administrator, you cannot add new records such as incidents, answers, or contacts. Staff must log in using actual staff accounts to add these types of records.

      https://cx.rightnow.com/app/answers/detail/a_id/2059

      ~Suresh

    • Umer

      Thank you. I should have seen this myself.