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    Mohanish Mahajan
    Can supplier contacts be added to social conversation on PO...
    Topic posted December 27, 2018 by Mohanish MahajanBronze Medal: 1,250+ Points, tagged Orders, Supplier Communication 
    53 Views, 2 Comments
    Title:
    Can supplier contacts be added to social conversation on PO ?
    Summary:
    Can supplier contacts be added to social conversation on a PO ?
    Content:

    Hi,

    Can a buyer start a conversation for a purchase order and invite supplier contacts ?

    We are able to add internal users but not supplier contacts; is this not supported or is there any specific setups to enable this ? 

    Regards,

    Mohanish

    Comment

     

    • Niamath Jeddy

      Mohanish,

      Supplier contacts cannot be include in 'transaction specific' (PO specific) social conversations.

      However, you have include supplier contacts (those who have a supplier portal account) in generic (non transaction specific) conversations which can be initiated from social home page.

      Regards,

      Niamath

      • Mohanish Mahajan

        Hi Niamath,

        Thanks for your reply; but not sure why it is not allowed. It could help suppliers get their clarifications on specific transactions. This can reduce the number of email  inquiries and phone calls by suppliers. That is one of the main motives to implement supplier portal, may be a future enhancement.