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Topic

    Leo Tang
    Possible to Change Survey URL to HTTPS? and embed Google...Answered
    Topic posted December 5, 2018 by Leo Tang, last edited December 5, 2018 
    15 Views, 3 Comments
    Title:
    Possible to Change Survey URL to HTTPS? and embed Google reCAPTCHA with own Company Google key?
    Summary:
    Possible to Change Survey URL to HTTPS? and embed Google reCAPTCHA with own Company Google key?
    Content:

    1. We put the CRM survey as an iFrame inside one of our company sites, by looking at the source there is one system generated url which is a http, seems to me it does not work in that company site and says SSL error is because of that. So I assume change that Survey URL from HTTP to HTTPS will resolve this, but not sure if there is a way or where to change that.
    2. We want to embed Google reCAPTCHA into this survey, we have a key for that company site which has the survey as an iFrame, due to the form is actually an iFrame from an external domain company.custhelp.com that isn't hosted by our company.  The Google key won't work, any suggestions?

    Thanks in advance.

     

    Image:

    Best Comment

    Sean Austin

    Leo - have you asked Customer Care to turn on the config verb to force SSL for your surveys?

    https://cx.rightnow.com/app/answers/detail/a_id/5578

    Sean

     

    Comment

     

    • Sean Austin

      Leo - have you asked Customer Care to turn on the config verb to force SSL for your surveys?

      https://cx.rightnow.com/app/answers/detail/a_id/5578

      Sean

       

    • Sean Austin

      If you have that turned on and then distribute the survey URLs with "https", I believe that would do the trick.  I was looking at the html source on one of our surveys and that form action URL that you highlighted in the screenshot shows up as https in our source.

      Sean