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    DIEGO SCHENQUERMAN
    ISupplier Portal -Unable to validate and Pay “No Purchase O...
    Topic posted January 24, 2019 by DIEGO SCHENQUERMANBlue Ribbon: 750+ Points, last edited February 6, 2019, tagged Payables 
    147 Views, 13 Comments
    Title:
    ISupplier Portal -Unable to validate and Pay “No Purchase Order Invoice”
    Summary:
    ISupplier Portal -Unable to validate and Pay “No Purchase Order Invoice”
    Content:

    Hi,

    Supplier submit a "Invoice without PO" using iSupplier Portal. Invoiced is created in AP but the AP user is unable to validate or pay the invoice. Unable to make any Action.

    Invoice status in AP is "Not Validate", Approval Status "Completed", but when I log in as Supplier in ISupplier Module has an "invoice Status" = "Pending Import".

    I ran the “Import Payables Payment Requests”, and “Import Payables Invoices” with the source of “Internet Supplier Portal” and nothing change.

    I have attached a testing scenario.

    Document:

    Comments Are Closed

     

    • Felix Beaudoin

      Hey Diego!
      Can you please share the parameters you used to run the AP Invoices import?
      I've seen issues with importing AP invoices if you do not have a DEFAULT_ORG assigned to your user in the "Manage Administrator Profile Options" setup area.
      Thanks!
      Regards,
      Felix

    • DIEGO SCHENQUERMAN

      Felix, Thank you for you update.

      For the process "Import Payables Invoices" I am picking the following parameters:

      Business Unit:  DMS BU

      ledger: US

      Source: Internet Supplier Portal

      Import Set:

      Invoice Group:

      Hold:

      Hold Reason:

      Accounting Date: today date

      Purge: No

      Summarize Report: No

      Number Of Parallel Process: 1

      ---------------------------------------------------------

      This process in not picking my invoices.

      I don't see any "Manage Administrator Profile Option". I see "Manage Administrator Profile Value". Is that the profile that you want me to check?

      If that is the profile can you please tell me which one. There are a lot of profiles.

      Thanks

       

       

       

         

       

      • Felix Beaudoin

        Hey Diego!
        I think this is the cause to your issue. I never populate the BU when importing AP invoices.
        As for the Administrator Profile Values, when you are in Setup and Maintenance, click Tasks and then click Search.

        Once you have that search bar open, then you can search "Manage Administrator Profile Options" and then search the code "DEFAULT_ORG". Assign the default BU for your user here.
        Hope this helps!
        Regards,
        Felix

    • DIEGO SCHENQUERMAN

      Hi,

      I updated the profile and I tried a new invoice and I got same result (same issue). The profile populated the default value in the "Import Payables Invoices" but the invoice is with the same status in AP.

      Thanks for you help

      • Felix Beaudoin

        Thanks for giving a try Diego. Can you query the DB "SELECT * FROM AP_INVOICES_INTERFACE WHERE INVOICE_NUM = '%';" and confirm that you are importing the correct source? You can also verify the status of the import because if it is not in this table, then it is imported but there is an issue preventing it from being completed.
        This will help trim down the possibilities related to this import process.

        Regards,
        Felix

    • DIEGO SCHENQUERMAN

      Felix,

      Look's the invoice was interface but I don't see the distribution

      Please check the attached document.

       

    • DIEGO SCHENQUERMAN

      attaching the document

      • Felix Beaudoin

        Did you provide a Distribution Set while uploading the invoice? Also, are all your AP configurations complete for that specific business unit?

    • DIEGO SCHENQUERMAN

      Felix,

      I did not provide a distribution set. Is there any configuration that I need to do to associate the Distribution Set with the "No Po Invoices"

      Supplier is entering the invoices manually. He is not using the excel spreadsheet.

      All the AP configuration is completed for that BU.

       

       

      • Felix Beaudoin

        Hey Diego!
        I thought this was for imported invoices. Strange that you get that error message to import the invoice. For the Distribution Set, you can configure one in "Manage Distribution Sets" and then assign it to the AP invoice lines.
        Let me know if assigning a distribution set resolves your issue.
        Regards,
        Felix

    • DIEGO SCHENQUERMAN

      Felix.

      I know how to configure a Distribution Set, but in the screen where the supplier enter the invoice there is not space for a Distribution Set.

      check the attached file

      Thank you for your help

       

    • DIEGO SCHENQUERMAN

      I checked that, there are not additional columns.

       

       

      • Felix Beaudoin

        Does this issue also occur if you create an invoice not in the "Non-PO Invoices" page and in the standard invoice page without selecting a PO?