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Topic

    Mike Harrison
    Cannot set tracking details
    Topic posted July 17, 2019 by Mike HarrisonRed Ribbon: 250+ Points, tagged Integration, Mapping, REST 
    52 Views, 3 Comments
    Title:
    Cannot set tracking details
    Summary:
    It won't let me set the tracking fields
    Content:

    I have an integration using Basic routing, I had changed the REST trigger from a Get to a Post with a JSON payload. I updated the mappings, and all looked good, the integration went back to 87% and said I needed to specify tracking fields. Going into the tracking page, it is now missing the primary tracking field (shows as blank) and if I drag over the field I want as the primary tracking field, it goes into the 2nd row. So I cannot specify tracking field, it won't let me save it, and it won't let me delete the primary blank row either. 

    So how can I fix this without deleting and re-doing the entire integration?

    Image:

    Comment

     

    • Monish Munot

      Can you try with below options as this could be intermittent issue.

      1. delete all tracking parameters.
      2. export the iar as back up.
      3. delete the integration
      4. re-import using the exported iar.
    • Hemanth Lakkaraju

      Suggest to raise an SR with Oracle. May I know the reason for not using AppDriven Orchestration here?

    • Mike Harrison

      I ended up just deleting it and recreating as an AppDriven Orchestration. Exporting, deleting and re-importing it did not fix the issue.