Self Service Procurement

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Topic

    Judy Hamner
    Requisition is no longer visible
    Topic posted December 12, 2018 by Judy HamnerBronze Trophy: 5,000+ Points, tagged Budget/Encumbrance, Create Requisition, Requisition Processing 
    53 Views, 4 Comments
    Title:
    Requisition is no longer visible
    Summary:
    I have a requisition number that is producing an error in Create Accounting but is not returned in a search.
    Content:

    I have a requisition that is producing an error when Create Accounting for purchasing is run. When I try to look up the requisition in Manage Requisitions, no data is returned.

    What has happened that would cause this?

     

    Comment

     

    • Ashok

      Judy

      This might need a bit more context and detail. How did you create the requisition? Were you seeing it before in Manage Requisitions? Is it an externally managed requisition which would then not show up in Manage Requisitions at all.

    • Judy Hamner

      Ashok,

      The Requisition would have been created using the UI (not externally created).  We did not become aware of the issue until the Create Accounting Process resulted in an error.  Unfortunately, this is the only information I have.

      Judy

    • Ashok

      I would suggest logging an SR and getting more details from the users that are experiencing this. Support can take a closer look and so will I as needed.

    • Judy Hamner

      Thanks, Ashok.  I will open the SR this week.