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Topic

    Nidhi
    Not ale to "PUT" files to remoteAnswered
    Topic posted February 25, 2009 by Nidhi Green Ribbon: 100+ Points, last edited October 29, 2011 
    1053 Views, 1 Comment
    Title:
    Not ale to "PUT" files to remote
    Content:

    I am not able to put files to remote after changes like "euf\production\optimized\views\headers\answers\websearch_list.php" or "euf\production\optimized\views\headers\answers\list.php". However, I am able to put files for some assets like css files. I am receiving below error message when trying to place list.php ytp server.

     

    "Started: 2/25/2009 2:54 PM

    euf\production\optimized\views\headers\answers\websearch_list.php - error occurred - An HTTP error occurred - cannot put websearch_list.php.  Access denied.  The file may not exist, or there could be a permission problem.   Make sure you have proper authorization on the server and the server is properly configured.

    File activity incomplete. 1 file(s) or folder(s) were not completed.

    Files with errors: 1
    euf\production\optimized\views\headers\answers\websearch_list.php

    Finished: 2/25/2009 2:54 PM"

    Best Comment

    Christopher Tarabochia

    The folders of "production", "defult", and "rigthnow" (and anything under them) are read only. The only writable folders are "assets" and "development".

     

    Files are only deployed to production within the RightNow Administration Console (SmartClient).

     

    Hope this helps.

     

    Chris

    Comment

     

    • Christopher Tarabochia

      The folders of "production", "defult", and "rigthnow" (and anything under them) are read only. The only writable folders are "assets" and "development".

       

      Files are only deployed to production within the RightNow Administration Console (SmartClient).

       

      Hope this helps.

       

      Chris