Customer Portal

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    Muthulakshmi Muthaiah
    Customer Portal browser session
    Topic posted November 20, 2019 by Muthulakshmi MuthaiahBronze Trophy: 5,000+ Points 
    30 Views, 2 Comments
    Customer Portal browser session
    Customer Portal browser session is active or not

    Hi All,


    We have a requirement for need to validate in the browser session is active or not from one domain to another domain.

    Requirement: External Website need to check Service Cloud Customer Portal session is active or not.  
    Example: "Domain A" need to validate "Domain B" session is still active or not?





    • Willie Eide

      Not sure I understand the question.
      While Customer Portal would write a cookie with session information, that does not necessarily mean that if you checked it and it was present, that it was "active". There is not a logout and thus if your browser was open the cookie would still exist. What might you be trying to accomplish with this requirement?

    • Muthulakshmi Muthaiah

      Hi Team,

      For maintaining session of "Domain A"(External Portal) "Domain B" is customer portal, based on the "Domain B" session "Domain A" need to maintain their active session otherwise "Domain A" redirect to login page. Basically customer portal (Domain B) is one point login portal for both Domain.