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    chidambaram CT
    RightNow browser control issue in IE9
    Topic posted October 30, 2015 by chidambaram CTBronze Trophy: 5,000+ Points 
    429 Views, 6 Comments
    RightNow browser control issue in IE9

    We use some custom javascript. When I open the home page in my browser control in the incident workspace, I face javascript error. Please refer the attachment for javascript issue. Win 7 is the operating system and IE9 browser version.  There is no issue when I open a page in the browser itself, it is issue related to browser control.

    I did not face any issue either in browser control or browser where IE11 is installed.

    Any inputs on this





    • Anurag Mittal

      You can suppress this error by selecting the Suppress Errors and Authentication Dialogs check box. You will find this option near to URL field


    • chidambaram CT

      My page is not completed loaded, if there is any Java Script issue. Suppressing error will not resolve my issue.

    • Kesava Kumar


      try this IE meta tag in your page header

      <meta http-equiv="X-UA-Compatible" content="IE=Edge" >
      <meta name="viewport" content="initial-scale=1.0, user-scalable=no" />

      This may helps you.



    • Rajan Davis

      IE 1-10 is losing OEM support from Microsoft on January 16, 2016.

      Unless you absolutely have to script to satisfy older browser requirements, I wouldn't worry about trying to make things work with IE9.

      You can also just use a different javascript selector such as document.getElementById() or document.getElementsByTagName().

    • Pramod Vasudeva Murthy

      If you are rigid about using your JS file inside browser control, I suggest you use a Workspace Add-IN. In this you can use a dll called Chromium.dll which is helpful in instantiating a Chrome browser and launch URL in that browser. I recently used it for a special rendering JS file called d3.js and it works fine using above dll.