Customer Portal

Get Involved. Join the Conversation.


    ashish bodhale
    Align logo and text in global email template
    Topic posted September 3, 2019 by ashish bodhaleBlue Ribbon: 750+ Points 
    29 Views, 4 Comments
    Align logo and text in global email template
    Align logo and text in global email template

    Hi Team,

    We have a requirement where we have to change the default logo and text that is used in the global email template. We edited the global email template and are trying to align the text beside the logo, but it appears correctly in the console but when the actual email is sent, it appears distorted. Can you please let me know how can I fix this in actual email? PFA attached document for more details.






    • Sebastiaan Draaisma

      Check the html source code in the message template to see if the source looks correct.

      • ashish bodhale

        Thank you for your reply. I tried to change the template's source code, everything looks good in Osvc console and even when I copy paste the code in html file and open in browser. But when email is sent to outlook, it is not aligned. Below is the code which is impacting the alignment. I tried to change it from multiple ways but nothing seems to work when actual email is sent. In the console and browser everything looks properly aligned but not in actual email 

        <td valign="middle">
        <p><img style="FLOAT: left" border="0" alt="Image" src="" width="120" height="35" /> My Support Renewals Help</p>

    • Sebastiaan Draaisma

      Has the template been deployed?