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Topic

    Curtis Allen
    Categories in Groovy
    Topic posted October 14, 2019 by Curtis AllenBronze Medal: 1,250+ Points, tagged Service Request Management 
    25 Views, 1 Comment
    Title:
    Categories in Groovy
    Summary:
    Can I access Categories using newView()
    Content:

    We want to create a custom Category field validation when the category is selected in the SR. Specifically, we want to prevent a user from selecting a Level 1 category which we define as any Category with no parent id. I want to use newView() to get the categories. What is (or where can I find) the API name of the Service Categories? It's exportable so I expect it has an API name.

    Thanks.

     

    Version:
    19C

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