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Topic

    Jerry Ursetti
    Maximum allowed tags error
    Topic posted October 15, 2018 by Jerry UrsettiBronze Medal: 1,250+ Points, tagged Discussion Forums 
    104 Views, 5 Comments
    Title:
    Maximum allowed tags error
    Summary:
    Problem with maximum allowed tags
    Content:

    I just tried posting a topic in the Database forum.. I selected 4 tags. When I tried to Save and Preview I got an error:

    Maximum allowed tags is 4. You have 4 selected

    I unselected one of the tags and was able to save, preview and post.

    If I am allowed to select a maximum of 4 tags, why could I only select a maximum of 3?

    Thanks.

    Jerry

    Comment

     

    • Hemal Kapasi

      Hi Jerry,

      Thank you for being a valued member of Oracle Cloud Customer Connect.

      We just tested the same and found that the message shows the right number of tags allowed. Attached is the screenshot that shows the message when we added one more tag for your post.

      Can you please send us a screenshot of where and what you see in the error message

      Regards
      Hemal

       

      • Jerry Ursetti

        I knew I should have taken a screen shot when this happened. Now I can't reproduce what I saw.

        And now I have a draft post that I can't delete. I open the draft and click on the trash can. I get a popup asking me to confirm that I want to delete the post. I click Yes and get an error page saying I don't have permission to view the page.

    • Hemal Kapasi

      Hi Jerry,

      I apologize for the inconvenience. The error is usually related to permissions. In trying to see what could be going on, I ended up deleting your draft. I would like to review it in a webconf, when you have some time to ensure that we fix the problem. You can create a new draft post and then try to delete the same so that we can review it on the webconf.

      Thank You
      Hemal

    • Jerry Ursetti

      I just created another draft post and tried to delete it. I got the same error. I'm available for a webconf until noon PT and then after 1PM PT. Thanks.

    • Hemal Kapasi

      Hi Jerry,

      I have been able to get our team debug this issue and found out that it is a limitation with the member permissions on this portal. For some reason, the deleting of a draft post not working for members. I will try to dig in to this further and see if we can change it.

      Thank you
      Hemal