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    Beth Bleijie
    How can a check number sequence be changed?
    Topic posted December 4, 2018 by Beth BleijieBronze Trophy: 5,000+ Points, last edited February 6, 2019, tagged Financials, Payables, Setup / Administration 
    146 Views, 2 Comments
    Title:
    How can a check number sequence be changed?
    Summary:
    What are the possible ways a check number sequence can be changed?
    Content:

    Twice in the last 4 months our check sequence numbers have changed, without anyone consciously changing them.  In June/July, and again now at the end of November.

    Our check numbers are 1XXXXX, and as of November 30 we were up to 105198.  On November 30 after number 105198 the next number was 99104777.  We use a 9XXXXX sequence and a 7XXXXXXXX sequence for Wires, but this new number does not match any payment sequences we use.

    Last time I learned from the OCCC how to reset the check numbers, which I have done.  (Thank you Felix!)

    But I would like to work out how they are being changed in the first place, so it stops happening.

    Is there any way, aside from within "Manage Bank Accounts" that the check sequence numbers could be changed?  When creating a payment could it be that manually entering a check number resets the sequence, maybe with the Check Type "Manual?"

    Version:
    R-13

    Comment

     

    • Becky Alvarez

      Beth,

      Check your Payment Process Profile you are using for your payment.  It's a long shot but there is a section under the payment tab called periodic sequences in format that may be affecting your numbering and could be overriding your numbering. You can find out more from the link above and from the payments overview presentation that I did in October.  I have attached the slides with the speaker notes but I don't specifically address numbering.

      If none of that addresses your question I would log a service request.  Hope that helps.

    • Glen Ryen

      H Beth,

      Are you sure that your PPRs before and after Nov. 30th are all using the same Payment Document?  If you're using PPR Templates to start your payment runs, that Payment Document should be defaulting in for you - a Payment Document under the disbursement bank account and valide for the PPP that's being used.  Maybe that was populated before Nov. 30th but not now?

      Glen