Supplier Management

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Topic

    Kaushal Kumar
    Supplier Portal: Buyer having an internal view access to...
    Topic posted October 12, 2017 by Kaushal KumarGreen Ribbon: 100+ Points, tagged Supplier User Account 
    101 Views, 2 Comments
    Title:
    Supplier Portal: Buyer having an internal view access to Supplier Portal
    Summary:
    In procurement cloud Release 13, could buyers have an access to supplier view of the Supplier Portal? Buyer would have the same UI as the supplier but secured as “view only”.
    Content:

    In EBS Buyers had access to Supplier view of the Supplier Portal in view only mode. Buyer would have the same UI as the supplier but secured as “view only” and does not need to use a different user ID. 

    The business need is to be able to train/handhold suppliers should they need assistance in navigating or working through Supplier portal.

     

    This doesn't seem to be a feature in Procurement cloud. Can this be confirmed?

    Is there a work around? Creating Buyer as a contact on Supplier record wouldn't be a good option as it may result in Audit concerns.

    Comment

     

    • Piyush Singh

      How about creating a training supplier (dummy supplier with business relationship as Prospective - to ensure the supplier is not available for financial transactions) with buying organization's user acting as a supplier contact? Any concerns?

      Thanks,

      Piyush

      • Kaushal Kumar

        That could be an option but then a development/UAT/Testing pod could be used to. At least there wouldn't be any concern of creating dummy POs in the production pod.

        The challenge in both these options is that the Buyer may not have the same view of the issue on-hand at supplier side.