Field Service

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    Prabhat Manam
    How to configure Oracle Field Service?
    Topic posted November 8, 2016 by Prabhat Manam 
    146 Views, 4 Comments
    Title:
    How to configure Oracle Field Service?
    Content:

    We have Oracle Service Cloud (Right now)environment, and would like to configure Oracle field service as well.

    Please let us know how to configure Oracle Field Service.

     

    Regards,

    Prabhat Manam.

    Version:
    Oracle Service Cloud 2015

    Comment

     

    • Erica (Leep) Anderson

      As the Community Manager, I wanted to welcome you to the Oracle Service Cloud Community, Prabhat! While I'm not a Field Service expert, I wanted to share the Field Service Cloud documentation as that would be a good place to start. You may also consider looking into a training course and/or a consulting engagement to help you implement Field Service Cloud. 

      It's also worth noting that our community is a peer-based support community. So many of the people who are responding and answering are users, like yourself, and are giving of their time and expertise to help others. In fact, all our 2016 Community All-Stars are from partner organizations (aka experts who are paid for the very expertise they're helping others with on the forum)!

      The Community is a great, free resource that we're continuing to invest in and improve, but it's not intended to be a replacement for folks spending time to learn the product (e.g. documentation, training, certifications) and arranging for a focused, paid consulting engagement (e.g. partners, Oracle Consulting Services).

      I'd recommend taking a quick look over these resources to understand how you can get the most out of this Community:

      Let me know if you have questions or concerns, Prabhat. You're welcome to send me a private message too (just click on my username and look for "Send eleep a message" link).
      Best,
      Erica, Community Manager
    • Prabhat Manam

      Thanks Much Erika.

      Regards,

      Prabhat Manam.

    • Elad Mor

      Hello,

       

      It is not (yet) Possible to Configure Oracle Field Service Cloud from Inside the Oracle Service cloud client. What is possible is to configure the integration between Service Cloud and Field Service cloud using the accelerator.

      Licenses for Field Service Cloud are usually sold separately, so you'd need to contact your Oracle POC to figure out the offering.

       

      Regards,

      Elad Mor

      Oracle Consulting Services

    • Hardik Gupta

      Hi Prabhat,

      If you are looking for integration of Oracle Field Service Cloud and Oracle Service Cloud then you can refer the below link for Oracle Accelerator.

      https://github.com/oracle/accelerators

      Regards,

      Hardik Gupta