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Topic

    Hariram Dayanand
    OBIEE and RightNow
    Topic posted November 25, 2012 by Hariram Dayanand 
    468 Views, 3 Comments
    Title:
    OBIEE and RightNow
    Content:

    Hi RN Experts,

    I am looking for some insights in integrating RightNow and OBIEE.

    In the First place please let us know if it is possible to integrate RN and OBIEE.

    If yes, can you please let me know how?

     

    Thanks,

    Hariram

    Comment

     

    • ryszard antonczyk

       Hariram,

       

      I am not familiar with OBIEE however, Oracle RightNow provides several ways of integrating with external systems.

      Please provide a little bit of details describing your use case/integration scenarios in the order for us to give you a better answer.

       

      Thanks for posting,

      Ryszard

    • Hariram Dayanand

      Hi Ryszard,

       

      Our requirement is that we need a reporting to tool to generate a few reports , the reason why we thought of OBIEE.

      Please let us know if there is any other tools that will help us achieve our requirement.

       

      Thanks,

      Hariram

    • Rohan Palan

      Hi,

      I realize this is a very old thread, however wanted to check if someone has previously worked on Service Cloud to OBIEE integration using ODI as the ETL layer. I understand that there is a need for an additional BI Apps Adapter to enable the data flow, can someone shed some light on this.

      Thanks

      RP