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    Ekansh Jain
    How can we associate Warranty to an Asset
    Topic posted May 8, 2019 by Ekansh JainBlue Ribbon: 750+ Points, tagged Asset Master Data Management, Maintenance Analytics, Preventive Maintenance, Public Sector, Safety Management, Tip, White Paper 
    54 Views, 3 Comments
    Title:
    How can we associate Warranty to an Asset
    Summary:
    How can we associate Warranty to an Asset
    Content:

    Hi,

    Please let me know how we can achieve the below use case in Oracle Maintenance Cloud:

    1. How to check is asset is under warranty?
    2. How to check the asset cost? Do I need to check the cost in Cost Accounting?
    3. Also, based on the cost can I take decisions whether the manual WO need to be created or automatic WO can be created.

    Thanks

    Ekansh

     

    Comment

     

    • Jennifer Allen

      Hi Ekansh-

      1.  Maintenance Cloud does not have support for Warranty Tracking or Warranty Management, yet.  For the former, you could potentially use DFFs to indicate the Asset is under warranty and the date the warranty expires.  I am not sure if you could then default these values to any Work Orders for the Asset? 

      2.  When you say - 'check the asset cost' - do you mean (a) how much it cost to purchase the asset or (b) how much it has cost to maintain the asset?  (a) we don't store this on the Asset Definition but assume you could use BI Publisher to write a report and (b) you can see the actual costs at the Work Order level.  We do plan to support 'Asset Cost Roll-Up' at the Asset level and through the hierarchy - this is on our roadmap.

      3.  This is not possible out of the box today but you may be able to do a PaaS extension.  But I am trying to better the use case ... what would be the threshold?  Are you saying for very expensive Assets - you would want to automatically trigger a WO?

      Jennifer

      • Ekansh Jain

        Hi Jennifer,

        Thanks for your prompt response. Please find my comments below:

        1.  Maintenance Cloud does not have support for Warranty Tracking or Warranty Management, yet.  For the former, you could potentially use DFFs to indicate the Asset is under warranty and the date the warranty expires.  I am not sure if you could then default these values to any Work Orders for the Asset? 

        Ekansh - So in this case the DFFs will only be used to create a BI report and cannot be used further to take any action for example to decide whether to create WO or not?

        2.  When you say - 'check the asset cost' - do you mean (a) how much it cost to purchase the asset or (b) how much it has cost to maintain the asset?  (a) we don't store this on the Asset Definition but assume you could use BI Publisher to write a report and (b) you can see the actual costs at the Work Order level.  We do plan to support 'Asset Cost Roll-Up' at the Asset level and through the hierarchy - this is on our roadmap.

        Ekansh - Do you know when this functionality will be available?

        3.  This is not possible out of the box today but you may be able to do a PaaS extension.  But I am trying to better the use case ... what would be the threshold?  Are you saying for very expensive Assets - you would want to automatically trigger a WO?

        Ekansh - For PaaS extension, which PaaS application you are suggesting. 

        Please find the use case below:

        1. If there is a break in asset then system should check whether the asset is in warranty or not?
        2. If it is not under warranty, then system should check the asset cost for example if asset is over 10,000 dollars and then it should take further decision.

        Thanks

        Ekansh

    • Jennifer Allen

      Hi Ekansh-

      Please find my comments below:

      1.  Maintenance Cloud does not have support for Warranty Tracking or Warranty Management, yet.  For the former, you could potentially use DFFs to indicate the Asset is under warranty and the date the warranty expires.  I am not sure if you could then default these values to any Work Orders for the Asset? 

      Ekansh - So in this case the DFFs will only be used to create a BI report and cannot be used further to take any action for example to decide whether to create WO or not?

      Jennifer:  as far as I am aware - correct.  There is no inherent logic in a DFF.  But I do wonder if you could use the Work Order Create Business Event (it's listed under MFG but think we could leverage, too?) somehow?

      https://docs.oracle.com/en/cloud/paas/integration-cloud-service/icser/oracle-erp-cloud-adapter-capabilities.html#GUID-9F62ACE1-54EB-4512-94BF-0A5EEB78E8B2

      2.  When you say - 'check the asset cost' - do you mean (a) how much it cost to purchase the asset or (b) how much it has cost to maintain the asset?  (a) we don't store this on the Asset Definition but assume you could use BI Publisher to write a report and (b) you can see the actual costs at the Work Order level.  We do plan to support 'Asset Cost Roll-Up' at the Asset level and through the hierarchy - this is on our roadmap.

      Ekansh - Do you know when this functionality will be available?

      Jennifer:  no this project has not yet been scheduled.

      3.  This is not possible out of the box today but you may be able to do a PaaS extension.  But I am trying to better the use case ... what would be the threshold?  Are you saying for very expensive Assets - you would want to automatically trigger a WO?

      Ekansh - For PaaS extension, which PaaS application you are suggesting. 

      Jennifer:  I don't know of an existing PaaS extension but am suggestion you develop one use the PaaS tools?

      Please find the use case below:

      1. If there is a break in asset then system should check whether the asset is in warranty or not?
      2. If it is not under warranty, then system should check the asset cost for example if asset is over 10,000 dollars and then it should take further decision.

      Thanks

      Ekansh