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    ashish bodhale
    Rest APIs for assigning skills to an agent in osvc
    Topic posted October 8, 2019 by ashish bodhaleBlue Ribbon: 750+ Points 
    24 Views, 3 Comments
    Title:
    Rest APIs for assigning skills to an agent in osvc
    Summary:
    Rest APIs for assigning skills to an agent in osvc
    Content:

    Hi Team,

    Are there any Rest APIs available to assign skills to an agent? Right now whenever request comes, we assign the skills to the agents manually but we want to get rid of the manual tasks. Is there any way to automate it without manual intervention?

    Thanks,

    Ashish

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