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    keerthi P
    Close SR based on Task Closure
    Topic posted September 20, 2017 by keerthi PSilver Medal: 2,000+ Points 
    46 Views, 1 Comment
    Title:
    Close SR based on Task Closure
    Content:

    Hi,

    We have a requirement where we have multiple Tasks associated to an SR. When all the tasks under the SR is closed, then the SR status should also be changed to closed. Can someone help!!!!!

    Version:
    Oracle Service Cloud Feb 2017

    Comment