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    Adam
    team info saving to custom property and sending to ICS
    Topic posted February 8, 2019 by AdamSilver Medal: 2,000+ Points, tagged Configuration 
    28 Views
    Title:
    team info saving to custom property and sending to ICS
    Summary:
    team info manipulation
    Content:

    We can get the team info by following way on an event:

     <team>
   <BLOCK type="team-members">
    <team-member
     resource_external_id ="{resource_external_id}"
     resource_name = "{resource_name}"
     teamwork_start = "{activity_start_time:+{activity_start_time}}{activity_start_time:-{activity_service_window_start}}"
     teamwork_end  = "{activity_end_time:+{activity_end_time}}{activity_end_time:-{activity_service_window_end}}"
     teamwork_activity_number = "{activity_number}"
     teamwork_activity_worktype = "{activity_worktype}"
     teamwork_activity_duration = "{activity_duration}"
     teamwork_activity_time_slot = "{activity_time_slot}"
    />
   </BLOCK>
  </team>
    • Can we send this info to ICS?
    • from above block can we get any other custom/OOTB property of the team resource like first name ?
    • Can we set any one of the block tag in a property for example activity_number to a custom field?

    The requirement is to get team resource info and to get truck unit # in a custom property. Later this info will be used in a hosted plugin. Also we need to send this info to external system to mention which resources are working on the job.

    I am not sure how to achieve above.

    Version:
    19A

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