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Topic

    Mohana Gopal Selvam
    Network ErrorAnswered
    Topic posted August 18, 2019 by Mohana Gopal SelvamSilver Crown: 22,500+ Points, tagged Configuration 
    24 Views, 3 Comments
    Title:
    Network Error
    Content:

    Hi,

    I have tried to create one Service Connection (Rest API - without credentials) in DCS. I have configured the connection and set the static url parameters. But when I tried to test my connection I got the network error.  

    API URL: https://xx.xx.xx.xx/apps/PortalBalance?cust_account_id=14984

    {
        "type": "HTTP://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.4.1",
        "title": "Network Error",
        "detail": "Please check the JavaScript console to see more details."
    }

    Can we not create the API which has 'No authentication'? Anyone facing this kind of issue before?

    Thanks,

    Mohan

    Best Comment

    Mohana Gopal Selvam

    The issue related to IP whitelisting of Vendor not with DCS.

    Thanks,

    Mohan

    Comment

     

    • Paul Encarnacion

      Can you clarify, where is this service endpoint, and are you sure it does not require authentication? Did you create that API?

      It is possible to call REST endpoints not needing authentication, from DCS. In fact a number of the Knowledge APIs do not require authentication. You will see in the Reference Implementation that the service configuration for Knowledge does not specify any credentials.

       

      • Mohana Gopal Selvam
        Hi Paul,
        
        I got this API from external vendor, and I can consume this API in ICS using RestAPI connector.
        
        Please note, I have provided OIC IPs to vendor to whitelist to access this APIs.
        
    • Mohana Gopal Selvam

      The issue related to IP whitelisting of Vendor not with DCS.

      Thanks,

      Mohan